Website Pro Downtime information
I was hoping to get some understanding on what went wrong with the website pro downtime yesterday. Is this going to be a regular occurrence etc. as this did impact my clients and work.
Hi Dan, so sorry you've been affected by this outage. The TL;DR version is that this issue was caused by a third party vendor, GoDaddy. They are working to resolve it. It will not be a regular occurrence -- this is the first time we've experienced this.
A little more context and info. The top-level domain of .hosting no longer had a record for the IP address of the domain websitepro.hosting because GoDaddy stopped updating the top level domain name server with the record for Website Pro. This means that as people try to load the website, the server tries to find an address that is no longer accessible, causing an error. You can read more about the outage here. Thanks for reaching out, and again, sorry you've got to deal with this.