Notification about client plans being changed.

Question

There needs to be a feature added where if a client's plan for a specific product or software changes that I'm notified so I can update my billing. I had a client get started on Constant Contact for like $25 or something a month, but they grew their list and the plan automatically changed and was now $60 a month for months and I never knew about it.

Scott Upton · Answer

Ouch! That was costly. I agree, there should be either a notification or require an upgrade process that involves us so we can adjust our billing accordingly.

nicholas · Answer

Hi, Mitchell!

Thanks for bringing this to our attention! I'll be sure to share this with the rest of the team.

If you'd be open to hopping on a quick call with me, I'd greatly appreciate it!

Here's the link to book a time on my calendar: https://bookmenow.info/book/nicholasvanzant/30-minutes

Best regards,
Nicholas

jeff-getlocal · Answer

Thanks for bring that to our attention Mitchell

Community

Notification about client plans being changed.