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Social Marketing Error Message Connecting Instagram




Topic starter
Screenshot 2023 03 08 at 4.45.13 PM
Screenshot 2023 03 07 at 8.39.25 PM

Hello, I recently started getting these error messages when trying to connect my client's IG account to Social Marketing. 

Their IG is a business version and is connected to the business page. This use to work fine, but the last two customers ive tried to setup have been getting these error messages so it probably has something to do with the Vendasta platform. 

Anyone else have this issue? 



1 Answer


Thank you Alex. Our team is aware of the issue and it's happening intermittently. We are looking for the best possible steps to resolve this. Once we know more we will keep you updated. Meanwhile, feel free to report this through the ticketing system or support. Thank you!