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06/09/2022 10:49 am
Topic starter
I had two separate accounts that have access issues this week and continuing this week. Is there something going on with the system? They have both tried the cache clear..etc. Is there a bigger system issue we need to know about or do something different? Both have been in and working and now get blocked. Appreciate any support, and yes, I keep opening tickets.
101
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1 Answer
06/09/2022 1:11 pm
Hi Kristy,
Thank you for bringing this issue to our attention! I apologize for the inconvenience this has caused you. I have sent you an email to arrange a screen share with your client. Please feel free to book in with me whenever is convenient for you!
Thanks, Kristy, looking forward to getting this sorted for you!
147
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