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Why are my invoices failing?




Topic starter

This is the second month in a row that my invoices have failed for two of my clients. 

What is going on with the merchant system?

1 Answer


Hey Brandon, I'm sorry, I just saw your post. If you are still having issues with some of your invoices, please feel free to reach out to the Support team for assistance. You can contact Support via email by creating a Support Ticket. Simply click on the ? icon in the upper right-hand corner of your Partner Center. In your email ticket, please provide the names of your clients whom you are having problems with invoicing along with the dates in question and one of our team members will be pleased to investigate further.

Regards, Ken