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03/09/2020 2:15 pm
Hi Mitchell,
Sorry to hear about that. Can you submit this to our support team so they can look into this further for you?
You can either submit the ticket via this URL: https://support.vendasta.com/hc/en-us/requests/new
Or you can email the team directly at partnersuccess@vendasta.com with that screenshot and those details.
I apologize for this inconvenience, but please let me know if you have any questions.
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