Customer Voice Drip campaign to remind automatically
One of my clients signed up for a referral program (before I joined VEndasta). This package sent automatic follow-ups plus offered the recipient two options:
Option 01 Write and post a review.
Option 02 If they were not satisfied, they were able to send a message to the business describing the issue without posting a review. They still had the option to post the review but oftentimes would choose to contact the business instead.