Module 2 of 3
Engage Clients’ Customers With Customer Voice
Chances are you’ve had a negative experience with a product or service. If your experience was negative, you might have been tempted to write a review to warn other potential buyers to shop elsewhere. But if your experience was positive, writing a review – unfortunately for small business owners – likely isn’t top-of-mind.
Vendasta has designed a software that sends gentle reminders to consumers encouraging positive online engagement. Customer Voice allows businesses to send completely customized emails or SMS messages to customers to bolster positive, authentic reviews.
In this module, you’ll learn why collecting online reviews is so important, and how simple and impactful these engagements can be with Customer Voice.