Take a minute to reflect on an informed purchase you’ve recently made. Did you look at any online reviews of businesses and their competitors before buying? If you had a question about quality, did you visit the company website or rely on a community forum to find honest answers? 

Likely, like most consumers, you relied on a combination of online sources to virtually shop around before making an informed choice. The online reputation of a company can be a catalyst for sales, if managed and monitored effectively.

In this module you will be introduced to Reputation Management – an all-in-one tool powered by the Vendasta platform. By completing this module you will understand the relationship between topics such as online engagement, listings, reviews, and Google Q&A.

After this module, you will understand why online reputation is so important and be empowered to help your clients manage their reputation – all from one user-friendly dashboard.