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You can now allow your clients to invite other businesses to Business App, helping you acquire new leads and grow your customer base.
To turn on this setting:
Create a landing page on your website to attract new customers. It's best if this page contains an Acquisition Widget so prospects can sign up, receive a Snapshot Report, or try free products.
Go to Partner Center > Administration > Customize Business App > Add Your Clients
Copy and paste the link to your landing page in the Invitation Landing Page URL field.
Click Save.
Once the link is provided, an Invite a business button will appear in the profile section of the Business App.
When one of your clients clicks this button, they'll see this page (below) where they can copy the link to your landing page. They can then share this link with other businesses.
When a new business clicks on the link, it'll go to your landing page. If you've embedded an Acquisition Widget on the page, they can submit their contact information there.
Want businesses to self sign-up for Business App?
Configure the Acquisition Widget to create a Snapshot Report. New businesses will receive an email with the Report, and when they open the Report, they'll see a button to preview Business App. From there, they'll see the option to Sign up for the app.
Configure the Acquisition Widget to send a campaign that includes a link to preview Business App (use the Business App Preview dynamic component). This button will allow businesses to preview Business App, where they'll see the option to Sign up for the app.
Start acquiring new customers
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Yes!
Users should be able to purchase the package because the link leads to the shopping cart in Business App, and the workflow for the purchase doesn’t need or won’t navigate to the Store tab.
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8:25 AM (CST) We are currently investigating errors when accessing Partner Center, Business App and marketplace products. We apologize for the inconvenience as our team works to resolve these issues as quickly as possible.
9:30 AM (CST): An issue has been identified and a fix is currently being deployed.
9:35 AM (CST): The issue has been resolved.
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What is this?
Streamline Your Workflow with Reusable Automation Templates! By creating templates you can empower your clients to leverage pre-built automation structures. You and your clients can easily customize the automations from the templates to save time, and standardize workflows.
How to Build an Automation Template
Step 1 - Navigate to Partner Center > Administration > Customize Business App.
Step 2 - Click on the Automations tab, and then select Templates.
Step 3 - Click Create, or choose an existing template to update (Please note that you will not be able to update the Vendasta-made templates that have the "Platform" tag).
Step 4 - Create an automation.
Step 5 - Use the toggle on the top right-hand side of the page to publish the template.
Please note: These templates are strictly for your clients, and your clients will not be able to create templates for themselves.
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If your Google Business Profile (previously Google My Business) listing is suspended, the owner of the business must appeal the suspension directly to Google. Vendasta is unable to appeal suspended profiles on your behalf.
Google may suspend Business Profiles and user accounts that go against their guidelines. Check Google's guidelines.
Fix a suspended profile
Important: To avoid delays, submit one request per account.
Review the Google Business Profile guidelines.
Sign in to Google Business Profile. Ensure your profile follows the guidelines. Learn how to edit your profile.
After your profile meets the guidelines, you can ask for reinstatement. Use our form.
Appeal a denied request
If your request was incorrectly denied, contact Google. They can help verify your eligibility. When you get an email from them, reply with:
Pictures of the front of the store
Summary of business operations
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Reputation Management users can easily edit and update their business profile information without being redirected outside of the application.
Why is this important?
This makes editing the business profile information even easier and quicker with an edit link right on the Primary Listings page within Reputation Management. Users are no longer redirected outside of the application to make updates to their business profiles.
How does it work?
Go to Business App > Reputation Management > Listings > Edit to open the business profile and update the information as necessary.
After updating, click the “save” button at the bottom of the page.
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What is it?
Since adopting Google's latest APIs to power our Google Insights data, all Vendasta customers will now have access to new and valuable Google Business Profile Insights.
The following metrics have been added wherever applicable in the Vendasta platform:
Search Terms - available in Local SEO and the Executive Report
Search Total - available in Local SEO, the Executive Report, Multi-Location, and Multi-Location Executive Report
Customer Interaction [Bookings] - available in Local SEO, Executive Report, Multi-Location, and Multi-Location Executive Report
Customer Interaction [Conversations] - available in Local SEO, Executive Report, Multi-Location, and Multi-Location Executive Report
Customer Interaction [Food orders] - available in Local SEO, Executive Report, Multi-Location, and Multi-Location Executive Report
These new metrics are defined by Google as:
Searches: The queries people used to find your client's business. The Searches metric is updated at the beginning of each month. Please note updates may take 5 days to show up.
Bookings: Number of completed bookings by customers.
Food orders: Food orders placed for pickup or delivery directly from your client's Google Business Profile with an Order with a Google Provider.
Conversations: Number of unique conversations through messages.
What does it look like?
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Yes, the Billing Settings functionality within Business App allows users within an account the ability to 'replace' a credit card provided another one has been added.
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Businesses with multiple locations—such as brands, chains, and franchisees—need to understand how each of their locations' digital marketing activities is performing in order to respond quickly and effectively.
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If your client has sent SMS review requests through Customer Voice Pro prior to sending their first Inbox message, the phone number will be the same.
However, if your client uses the Business app Inbox before activating or sending any SMS review requests through Customer Voice Pro, the numbers will be different.
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When selecting a logo in the Business Profile, it is important to select an image file that has square dimensions. If the logo is not a square, it will be reformatted to become a square. This can cause it to become distorted or zoomed in. Our system is designed to take square images due to the image requirements of social and listing sites for logo photos.
To update the logo for an account:
Navigate to Partner Center > Businesses > Accounts > Select Account > View all Data > Images > Add Photos. Upload and save the desired photo, and then click the 3 dots to set the photo as a logo.
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Yes - any packages that are visible in your Public Store will also be visible in your Business App store.
Note that if you are utilizing Markets to offer different Stores to different accounts, you can choose which Market’s Public Store to display on your website by using the Market selector on the Marketplace > Manage Store page.
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Introducing Primary Category for Businesses!
New Primary Category field: An enhancement for businesses aiming to refine their online presence. Now, businesses can designate their core specialization, aligning with industry standards observed by Google and Apple. As a part of this change, we will also expand our limit of 3 categories to 10 to match other sources. The Primary and expanded Additional categories will sync out to our Listing Sync Pro and our Listing Distribution partners.
How Does It Work?
Automatic Set-Up: For most businesses, we streamline the process by automatically setting the primary category based on data sourced from Google. This ensures accuracy and saves valuable time.
Partner Collaboration: In cases where automatic setup isn't feasible, or if there's a discrepancy between our system and Google's primary category, we leverage the expertise of you, our Partners. Through the Local SEO admin dashboard, Partners can view the categories set on a business, and see what is set on their Google listing. From there you can select the most suitable primary category for the business.
API Partners: The first category sent for a location will be used as the Primary Category.
This feature not only enhances business visibility but also optimizes their online presence for maximum impact.
How to Use
Navigate to Partner Center > Products > Local SEO
Click Admin View Dashboard
Go to the Category Management tab
Select the appropriate Primary categories if applicable
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Adding users to a multi-location group will allow them to be viewed in Multi-Location Business App.
Go to Partner Center
Go to Businesses > Multi-location Groups
Click Users
Click Add user
Click Entire group to add the user.
Click Close
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Submitting the proper Taxonomy ID will help ensure that the sources add the business’ listing to the proper category within their site. This ultimately allows users to easily find their business listings.
Avoid selecting ‘other’ as a business category as some sources do not support this category type and this may result in the business not being found on unsupported listing sources.
The listing recognize certain business categories and a mismatch in business categories will result in syncing incompatibility with the listing sources.
It is also important for competitor analysis in the Snapshot report. If competitors selected for comparison have different business categories, it will not provide the analysis.
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If the Advanced Login feature is enabled, logging into the WordPress dashboard from Partner Center or Business App could be affected if a reCaptcha is set up on the WordPress login page.
If you would still like to log in from Partner Center or Business App, simply disable the captcha feature on the login page (If using a reCaptcha plugin, simply disabling the plugin should achieve this).
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What is it?
Partners and their clients can update these new fields for their Business Profile data to be included in the Yext syndication via Listing Sync Pro. These new fields include Brands Carried, SEO Keywords, and Instagram Handle.
Why is it important?
Users can simply update the business details from the Vendasta Platform. These fields provide additional information about the business that helps inform consumers looking for that business and what it offers. For example, having Brands Carried gives the consumer more knowledge about the business to ensure they are selecting the correct place. Please note: business profiles with these fields already filled out will automatically be pushed to Yext.
How do you update these new fields?
Go to Business App > Settings > Business Profile > Edit Business Profile
In the Location tab you will find the area to update Brands Carried:
In the Social tab, add the URL for Instagram:
Under the Marketing tab, add SEO Keywords under "Search Engine Information":
Be sure to click "save" on each tab when done making these updates. Once updated, these new fields will begin syncing with Yext and will be reflected across their distribution network.
For information about all the business fields that sync with Yext through Listing Sync Pro, please review this article: What business information does Listing Sync Pro update?
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Your prospect/client does not need a license to view the proposal. The prospect will simply click on the View proposal link in the email and open the proposal in a browser.
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Discover which online business directories are the best of the best. Period.
Here are the top 100+ local business listing sites brought to you in a mountain. That’s right, a mountain. We were getting a little tired of the pyramids, and since we are no strangers to snow, we thought it would be fitting.
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The Business Category ensures that all sources and industry statistics are relevant to a particular account. You can enter more than one Business Category, but only the first will be used for setting visibility sources.
As you can see in the screenshot above, you can select sub-categories to fine-tune the Business Category. Most categories go only two levels deep. The advantage of selecting more specific categories is that listing sources will be better tailored to these categories, resulting in a better experience for the client.
For a full overview of the new Business Categories, you can reference the comprehensive spreadsheet attached.
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