Module 1, Lesson 1
In Progress

Reputation Management & Customer Voice

In this lesson you will be introduced to reputation management – an all-in-one tool powered by the Vendasta platform. By completing this lesson you will understand the relationship between topics such as online engagement, listings, reviews, and google Q&A.

Also you will learn how Customer Voice allows businesses to send completely customized emails or SMS messages to customers to bolster positive, authentic reviews.


  • Explore how listings, reviews, virtual communities, and review responses work together to impact online reputation.
  • Learn how to connect multiple accounts and manage reviews, insights, and listings with Reputation Management.
  • Navigate Customer Voice and explore different email templates, analyze open and click rates, and learn how to embed the review generation widget.

Press the START button below to be redirected to a course found inside the Conquer Local Academy. Once you have completed learning, please come back to this page to procced to the next lesson. Happy learning, and good luck.