Business App Custom links in Business App
Being able to provide custom links in the Business App would be a huge way to increase engagement from clients. It’s just one more way to becoming their one-stop-shop for everything
- Links to external reports or spreadsheets
- Links for client support resources
- Links to the agency’s website
That’s a pretty good workaround for a single link (such as linking to an agency’s site), but in another use-case, it would get cluttered:
We provide monthly reports for specific services that aren’t shown in the business center/executive report (links built or content created, for example). So, similar to uploading files in business center, it would be nice to be able to provide a place in the business center where links could be posted.
This would almost be handled like a support ticket system (new post + client notification).
I’ve tried uploading blank files in the past with a description linking the client to an external report, but that didn’t work.